Refund policy

RETURN & REFUND POLICY

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unworn, unwashed, unused, and in their original condition with tags attached.

To start a return, contact us at support@inntwproject.com with your order number.

Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong item.

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.

Final sale items, gift cards, and personalized products cannot be returned or exchanged.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.